This policy explains how cancellation and refund enquiries are handled in relation to the Sacred Heart Institutions website and institution-related services.
1. Informational Website
The website currently provides institutional information and enquiry facilities. It does not currently process verified online admissions, bookings, fee payments, cancellations, or refunds.
2. Website Enquiries
Submitting an enquiry through the website is free and does not constitute admission, enrolment, a confirmed service, or payment. Therefore, a general website enquiry does not require cancellation and is not eligible for a refund.
3. Online Payments
No online cancellation or refund is processed through this website unless an authorised online payment service is introduced. If online payment functionality is added later, the applicable payment, cancellation, and refund terms will be displayed or communicated for that service.
4. Institution-Related Cancellation Requests
Any request involving admission, fees, academic services, events, or another institution-related payment must be submitted directly to the relevant office of Sacred Heart Institutions with the necessary receipt and supporting information.
5. Refund Eligibility
Where a refund may be applicable, eligibility will be determined according to the institution’s applicable rules, the nature and purpose of the payment, the timing of the request, services already provided, and any governing educational or legal requirements.
6. No Guaranteed Refund
Submitting a cancellation or refund request does not guarantee approval. Each request will be reviewed by the authorised institution representatives in accordance with the relevant rules and records.
7. Required Information
When contacting the institution, you may be asked to provide the payer’s name, student or applicant details, payment date, purpose, receipt or transaction reference, amount, reason for the request, and other information reasonably required to verify the payment.
8. Processing Method
If a refund is approved, the institution will communicate the applicable process and method directly. This website does not promise a fixed refund timeline, percentage, processing charge, or banking method.
9. Policy Updates
This policy may be updated if the website introduces online payments or if institution procedures change. The revised policy will be published on this page with an updated date.
10. Contact for Clarification
For cancellation or refund clarification, contact:
Sacred Heart Institutions
#62, Richmond Road, Ashoknagar, Bengaluru – 560025
Email: sacredheartboysschools@gmail.com